LingoHero

Overview

LingoHero seeks to bring a fun, story-based game to the language learning market. As the first-round of designers, the design team was tasked with setting-up many of the foundational features of the app. We also worked very closely with the rest of the creative team (2D Artists and Content & Narrative) to maintain a consistent vision for LingoHero.

Note: This project is still under construction!

Goal

Create features outside the main game that best address users’ individual learning goals, as well as motivate them to continue using the app consistently.

My Role

UI/UX Designer - I worked primarily on the user survey (creating questions and collecting responses), as well as the guild feature.

Team

1 Lead Designer, 4 Designers

Timeline

June - Sept 2024

Research

Going into research, it was important for us to keep in mind that our insights would not only be used to help inform our design decisions, but would also be helpful to the entire creative team.

Research Goals

Research Methods

  • What engages and motivates users to continue learning?

  • What causes users to lose motivation or stop learning?

  • How important do users think culture is in their language learning?

  • How practical is learning language through applications in the real-world?

  • Competitive Analysis

  • Literature Review

  • User Survey

  • User Interviews

  • User Personas


Competitive Analysis

Duolingo is the most used language learning app, especially among casual learners. Babbel is a popular option for more serious language learners.

Key takeaway: Users prioritize personalization and real-world application.


Literature Review

Our team had no previous experience with game design, so we wanted to focus our research on exactly that. More specifically, we researched the common ways that mobile game designers increase user retention, and the preferences of users who play mobile games.

Providing Purpose

Personalization

  • Collecting achievements, coins, badges

  • Daily challenges/streaks promotes daily use

  • Give users an end goal outside of language learning to work towards

  • Users really value personalization and options

  • Different learning modes/difficulties

  • Opting in/out of certain exercises and notifications


User Survey

Through our survey, we hoped to gain more perspective on who generally use language learning apps, as well as their motives and preferences.

Our Respondents

The Results

  • 46 total respondents

  • 76.1% either work or go to school full-time

  • 87% are adults that are 19-65 years old

  • Even spread between how often apps are used among respondents (everyday, every once in a while, and never)

  • Split preference for studying alone vs. with others

  • Want more conversational learning features

  • Fun is a very strong motivator for learning


User Interviews

We wanted to gain a deeper understanding of our user survey results by conducting user interviews.

Key takeaway: Further emphasized the demand of real-world practicality, and creating a more stress-free learning experience.


User Personas

We created two user personas for a more generalized view of the user research we had collected thus far.

Alex is a high school student that is looking to learn Spanish outside of classes at school. Sarah is looking to learn German in a fun and time efficient way, with the goal of visiting Germany again with better language skills.

Research Insights

At the end of our research, we were able to determine what our areas of focus would be going into the rest of the project.

Increasing Retention

Improving Learning Experience

  • Incentives (achievements, coins, character customization)

  • Offering many game options

  • Options for personalization

  • Prioritize conversational/real-world application

  • Constructive feedback on mistakes/not punishing mistakes

  • Learning about culture alongside language

  • Tracking progress and reviewing material



Ideation/Lo-fi Sketches

During ideation, we made sure to brainstorm features that would best address the concerns we discovered in our research.


With how many features we wanted to include in our app, we also decided to create a user flow for organization.




Mid-Fi

Moving into mid-fi screens, we made adjustments to our lo-fi sketches to stay consistent with the work Content & Narrative had completed. We also began using assets from our 2D artists, which helped us maintain a coherent style.




Hi-Fi & Final Prototypes


Design System

Our design system is heavily influenced by the assets created by our 2D artists. We stayed true to their purple and yellow color palette, and chose fonts that gave off a "fun and cute" vibe to match the style of the drawings.



Final Prototypes

Onboarding

  • Character selection

  • Set language learning goals

  • Choose how often you want to learn

  • Turn on/off notifications and streak tracking


Homepage & Inbox

  • Language learning path on homepage

  • Send and receive messages from other users

  • Practice conversational skills with suggested prompts


Guild

Join a guild or create your own

View guild stats

Receive guild related notifications

Make changes to your existing guild

View and participate in existing discussion posts

Start your own discussion with other guild members

Earn coins for participation

Join guild quests with other members

Work together to earn rewards and coins


Profile Page

Review learning/game progress

View achievements

Change notification settings and preferred question type

Look back on photos, Lingomons, and characters collected from each region in the game

Find friends or see existing ones

View your friends' profiles


Character Customization

  • Edit, add, or put on outfit presets

  • Look through your existing wardrobe items

  • Use earned coins to buy new wardrobe items

Hi-Fi Usability Testing

  • Keep the design system consistent

  • Make the UI feel more "game-like"

  • Add more division between elements to reduce cognitive overload

  • Make buttons more mobile-friendly

  • Add "time spent" goal for each day to improve app retention and increase daily usage



Reflection

Challenges

  • Working on a mobile game for the first-time

  • Clearly communicating ideas to non-designers, and defending our design choices

  • Maintaining a consistent vision for the game within the creative team, and making sure our work aligned with their work

Next Steps

  • Implementing comments from the usability test, and conducting another round.

  • Meet periodically with future developers and designers to clear confusion and continue progress.